Saturday, August 27, 2005

THE HIDDEN RISK IN OUTSOURCING OVERSEAS

Source: Information Week

While most of the recent data breach headlines have focused on consumer information and privacy, data theft is not limited to the consumer market.An equal, if not larger, amount of effort is directed towards the misappropriation of an even more valuable asset: intellectual property.

Hypercompetitive entrepreneurs, both inside and outside the United States, have discovered that a lot more money can be made by stealing state-of-the art product designs, new drug formulas or software and entertainment products than was ever possible with stolen credit cards, which often Microsoft even does.

Companies will continue to trade off the benefits of low-cost labor for the risks of intellectual property theft without fully understanding the implications. But today--for near-term cost savings, access to emerging markets and, in some cases, the availability of talent itself--Western European and American businesses are contracting people they have never met, living in countries with no concern about proprietary data or this nation's innovative edge.

While it is one thing to offshore the cheap jobs, it is another thing to breed low-cost competitors for the future.

While there are ways to protect and prevent data breaches, this article seems more like a eye wash to me, where as in any kind business outsourcing have their own pro's and cons. Outsourced centres could at times act like backup centres, where in case of unthought circumstances, outsourcing could be a real help to start off. In the current world of technology there is nothing to hide and loose. If so is the case china could be shown as an apt nation for living on other intellectual discoveries.

The most interesting thing is India has swiftly reacted to the situation of preventing security breaches in all its call centres across the nation, by starting a project to compile the work histories of all its employees. The full article is available here
(India Collecting Worker Histories To Beef Up Outsourcing Security)

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1 comment:

Anonymous said...

Interesting. Thanks for the article.

You can also find outsourcing jobs at ICanFreelance.com.